Privacy Policy

We are strongly committed to respecting and protecting the privacy of our members and visitors to our Site.

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Privacy and Website Policies: Psychiatric Rehabilitation Association & Psychiatric Rehabilitation Foundation

Psychiatric Rehabilitation Association (PRA) and Psychiatric Rehabilitation Foundation (PRF); two tax-exempt organizations operating in concert with one another to broadly serve the field of psychiatric rehabilitation.  PRA is a 501(c)6 membership organization dedicated to advocating for and growing the psychiatric rehabilitation workforce.  PRF is a 501(c)3 nonprofit organization dedicated to promoting wellness and recovery through research, education, and training.  Both maintain a website at  PRA's chapters and affiliates, which operate their own web presence and legal entity, are referenced by and linked to the PRA website.

We are strongly committed to respecting and protecting the privacy of its members and other visitors to our site. This Privacy Policy was created to explain why we collect particular information, and to assure you that your personal information will be treated responsibly and appropriately. The following discloses our information gathering and dissemination practices for the website located at the URL and any other sites (collectively, the "Site") provided by PRA and PRF (hereinafter referred to as "We" or "Us").

We do not engage in the treatment of clients or the practice of medicine, and are not a clinical authority.  In all cases, we recommend that current or prospective consumers of Psychiatric Rehabilitation services consult their personal service providers/practitioners regarding any course of treatment or medication, or specific information or advice. Our commentary is informed by professional advice, published experience, and expert opinion, but does not represent therapeutic recommendation or prescription.  

PRF receives contributions from corporations and foundations who support our work. We gratefully accept these contributions with the clear understanding that we retain full responsibility for, and control of, the shape and substance of our programs and activities, including editorial rights and health messages of all of the content of this site. Our supporters do not in any way dictate the content of our site.

Privacy Policy

This privacy policy ("Privacy Policy") forms part of the Terms and Conditions of use of the Psychiatric Rehabilitaiton Association (PRA) and Psychiatric Rehabilitation Foundation (PRF) website,, our database and its generated websites (page URLs beginning with and containing "site=PRAandPRF"), our Summit mobile app, our online certification/proposal/review  platform (, and any other site operated directly by PRA and/or PRF (hereinafter referred to as the "Site"); whether accessed via computer, mobile device or other technology; and any associated content, material, or functionality contained therein; and sets out how we use and protect any information you provide when you use our Site.

In order to fully understand your rights, we encourage you to read all information on this page to familiarize yourself with the terms and conditions of our Privacy Policy, as well as our Disclaimers and other information included herein. By accessing and using our Site, or any part thereof, you agree that you have read and understand this Privacy Policy and that, in exchange for access to the Site, you accept and consent to the privacy practices and the uses and disclosures of information described in this Privacy Policy.

Changes to our Privacy Policy

We may change this Privacy Policy at any time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice to you, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Site. You should review this Privacy Policy often to stay informed of changes that may affect you. Our electronically or otherwise properly stored copies of this Privacy Policy shall each be deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy.

What we collect

We collect information in two ways: (i) directly from you and (ii) automatically as a result of your use of our Site, in accordance with the sections below.  The information we collect, either from you or automatically, will be collectively referred to as "Collected Information" throughout this Privacy Policy.

We may collect the following information:

  • name, employer, job title, professional designation
  • contact information including email addresses, mailing and/or billing addresses, and phone number(s)
  • demographic information such as zip/postal code, discipline, preferences and interests
  • other information relevant to surveys and/or offers

Information We Collect Directly from You

From Visitors to the Site

When you visit our site, or contact us by email or by using a web form, we may collect personal information about you, including but not limited to: contact information, such as your name, job title, home or other physical address, email, telephone number and any other information you choose to provide.

From Visitors who make a donation or purchase on the Site

When you place an order using the Site, we may collect personal information about you, including but not limited to: contact information, such as your name, job title, home or other physical address, email, telephone number; credit card information; and any other information you choose to provide.

Information We Collect Automatically

We may also collect information regarding how you interact with the Site, which may include pages you view, selections you make on the Site, features you use, preferences you set, your web browser type and version, the operating system type and version of the device you are using to access the Site, the Internet protocol (IP) address of the device you are using to access the Site (or any portion thereof), physical location, and Internet service provider.


We collect cookies on our website to capture information about page visits. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

This information is anonymous and we use this information only internally—we never give away information about our users—to deliver the most effective content to our visitors. Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. If you choose to e-mail us and provide personally identifiable information about yourself, we will use this information only to respond to your inquiry. We will not sell, rent or otherwise disclose that information to third parties.

Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You may be able to opt-out of the automatic collection of some information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of the Site.  For example, most web browsers automatically accept Cookies, but you have the choice to set your browser to accept or decline Cookies.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Links to Other Websites

Our Site often contains links to other websites and social media platforms (collectively, “Linked Sites”). Once you have used these links to leave our site, we are not responsible for the security of any Linked Sites, such other sites, nor for the terms of use or privacy/security policies of any Linked Sites, even if you link to them from our Site. This Privacy Policy does not apply to any Linked Sites. It is your responsibility to review the Linked Sites for policies and practices of concern to you. Furthermore, any information, communications, or material of any type or nature that you submit to any of our pages contained on a social media platform or website by email, posting, messaging, uploading, downloading, or otherwise is done at your own risk and without any expectation of privacy. We are not responsible for the privacy statements or other content on sites outside of our website.

How We Use and Share the Information We Collect

We collect and use your personal information to operate the Site and deliver the services you have requested. We share information with our service providers or agents who provide services to us or on our behalf, including without limitation, for the development, hosting and maintenance of the Site and for payment processing.

We use your personally identifiable information to inform you of other products or services available from us and our affiliates. We may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We collect information to process your payment if you make a donation or place an order using the Site.

We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We keep track of the Sites and pages our customers visit within our Site, in order to determine which of our services are the most popular. This data may be used by us to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on our Site; (b) protect and defend our rights and/or property; and, (c) act under exigent circumstances to protect the personal safety of our users, or the public.

Your Choices

We provide you with the opportunity to update and/or delete certain information and to opt-out of having information collected, used, or disclosed for certain purposes.

Personal Information and Communications.  

You may:

  • correct, update, and delete your online account, if you have one;
  • change your choices for subscriptions and certain communications from within your online account;
  • choose whether to receive promotions and offers from us from within your online account; and/or
  • request that we do not share your personal information with third parties.

You may exercise such choices by contacting us via your online account, the Contact Information provided at the end of this Privacy Policy, or by following instructions provided in communications sent to you.

Because we plan our communications in advance, it may take a few days for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to PRA and PRF, 7918 Jones Branch Drive, Suite 300, McLean, VA  22102 or email

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

How We Protect Collected Information

We secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Your Rights

Your principal rights under data protection law are:

  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to object to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.

California Privacy Rights

Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personally identifiable information, such as name, e-mail, and mailing address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the name and address of all such third parties.  To request the above information, please email us at: with a reference to California Disclosure Information.

California and Delaware “Do Not Track” Disclosures

California and Delaware law require us to indicate whether it honors “Do Not Track” settings in your browser concerning targeted advertising. We adhere to the standards set out in this Privacy Policy and does not monitor or follow any Do Not Track browser requests.

Using the Site from outside the United States

If you are visiting the Site, or any part thereof, from outside of the United States of America, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. By using any portion of the Site, you understand and consent to the transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.

Content Development Policy

A team of writers, staff, and volunteers (the/our "Team") create the content for our Site and printed publications. As much as possible, the Team pulls from scientific reference materials and provides objective, evidence-based content. At times, when evidence is lacking, we reach out to experts in the field for anecdotal evidence based on clinical and research experience. In addition, anecdotal evidence from patients may be included. Our Team follows editorial policies including peer review by writers with an expertise in psychiatric rehabilitation and recovery. We make every effort to confirm the foundation of anecdotal evidence, asking members of the PRA Board of Directors, PRF Board of Directors, and/or Academy Leadership to review content, as needed.


All information on this site is the property of Psychiatric Rehabilitation Association (PRA) and/or Psychiatric Rehabilitaiton Foundation (PRF). All rights reserved. Written permission is required to copy or quote from this site, or other related sites previously listed, for commercial or non-commercial purposes. If written permission is granted, intended meaning must be preserved and proper credit given to PRA and/or PRF (and author, as applicable), including the PRA/PRF mailing address (7918 Jones Branch Drive, Suite 300, McLean, VA 22102), and website URL (


The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Any example companies, organizations, products, people and events depicted are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

Notices and Procedure for Making Claims of Copyright Infringement

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

Social Media

The same policies regarding collection and use of information apply to our social media pages such as Facebook, Twitter, Instagram, LinkedIn, and Google+; however, you should consult the privacy policies, as well as your individual privacy settings, for these sites. We are not responsible for the security of personal information on these pages in any way.

Advertising Policy

Our site does contain links to other sites, including commercial sites.  We link to the sites of corporate and foundation sponsors and donors who provide fiscal support of our activities.  We may also link to helpful products, services, news articles, or related organizations related to our activities.  Reference to a commercial or non-commercial product, process, service, or company is not an endorsement or recommendation by PRA or PRF, and we assume no liability whatsoever for the use or contents of any product or service mentioned, nor are we responsible for their website policies, privacy practices, or the content of those linked websites.

Contacting PRA

If you have any questions about this Privacy Policy, the practices of or dealings with our Site, you can contact PRA. Please reference this Privacy Policy in your subject line.

Last Updated

This Privacy Policy was most recently updated in May 2018.